That's a detail that would have been helpful in your first post. The card had to be RMAed back in 2015, therefore validating the warranty. They replaced it last year with an R7 370, and less than a year later I was having issues with it cutting out while gaming in KSP. Press question mark to learn the rest of the keyboard shortcuts, 4790K @ 4.6GHz | RIP XFX Vega 64 LC | XL2730 & BL2711U, 3700x@4.2Ghz||RTX 2080 TI||16GB@3600MhzCL18||X370 SLI Plus, 3900x | 5700 XT | 64gb 3600 | AOC CU34G2X 3440x1440 144hz, 2700X | X470 G7 | XFX RX 580 8GB GTS 1460/2100, http://xfxforce.com/en-us/support/xfx-warranty. If XFX or its authorized representative is not able to repair the product, we will replace it with a performance-comparable product. [...] companies that don't have SSL certificates for their website don't fill me with confidence. I was looking for some sort of disclaimer on the definition of "your life" and couldn't find one. For North America. It doesn't. This is true. The card can handle it. I own a XFX R9 390 myself and I love it. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED BELOW. Not sure what there issue is considering they validated the warranty back in 2015 by RMAing the original card. I'd recommend XFX any day of the week. That's the thing, it's so ambiguous. Planning on building a computer but need some advice? Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED HARDWARE WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. Last summer I decided to RMA my broken nearly 4 year old XFX 6970 as it stopped outputting video for me and I upgraded to an R9 290 anyway. You're wasting time complaining and posting screenshots about a tiny issue. *** The limited hardware warranty on all XFX-branded products begins on the date of purchase. Excellent customer service btw. A third replacement within the first two years of the original warranty period will disqualify the limited lifetime warranty coverage for the original owner—and will default to the following coverage for the replacement item:‍Within 2 years of warranty start date:2 years limited warrantyAfter 2 years from warranty start date:1 year limited warrantyXFX may change the availability of limited hardware warranties, at its discretion, but any changes will not be retroactive.‍May I transfer the limited hardware warranty?‍The limited hardware warranty for selected Graphics Cards may only be transferred to one owner after the original owner. If you're just planning on running it at 670mhz, just get it in writing that it's not your fault if the card fails at that speed; even though you had to overclock it, you set it to the speed it was supposed to be overclocked to from the factory anyways. I know companies like XFX and EVGA let us get away with a lot of things on their cards. Product is not available in this quantity. I have had the r9 280 GPU from XFX for a year and a half and it stopped working about two weeks ago. Lifetime typically means lifetime of the product/model, not yours. They also offer lifetime warranties for psu's if you register them on their website. Because of the HBM2 especially, you want to be extremely careful putting any cooler off or on it. That is more or less what they are pulling. Or is this a honest mistake? For a better experience, please enable JavaScript in your browser before proceeding. 600Mhz...what am I supposed to do now? This includes replacing thermal paste, and cleaning out the fan/heastinks assembly of dust and debris. The XFX Double Lifetime Protection covers only the repair of a 6 Series or greater Graphics Card. And, they need to replace it. Sometimes its best to just call us, we're in California. A copy of the dated original proof of purchase must be submitted to verify warranty repair or replacement.XFX’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. Refurbished parts and systems are parts or systems that have been returned to XFX, some of which were never used by a customer.All parts and systems are inspected for quality. I don't mean to be a jerk here but honestly...don't you think the bloody downtime you'll have to simply get another is worth it? Wish I could be more help, my suggestion though is don't mod the card at all. It's not worth sacrificing in all those other key areas just on the off-chance you might talk to a native English speaker when you call CS. Excellent customer service btw. I submitted a support ticket and 1 week later still no reply. ‍XFX’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. A copy of the dated original proof of purchase must be submitted to verify warranty repair or replacement. Always make sure you choose the appropriate Operating System for your computer, however the latest drivers should be compatible with most GPU for many generations back. A copy of the dated original proof of purchase must be submitted to verify warranty repair or replacement. Then again, you should get what you pay for IMO. (other then fried chip. As of right now, all of our R9 series are not voltage locked, and we do not intend to lock them. Refurbished parts and systems are parts or systems that have been returned to XFX, some of which were never used by a customer. So unless you bought it from a retailer that just so happened to be doing business on eBay (like Best Buy or Newegg), and they gave you a valid invoice, then most likely your first RMA fell under the two-year warranty clause and your lifetime warranty was never valid. lol i just RMAed my 8800gt to evga registered in 2007-2008 and they sent me back a 730gt. It may not display this or other websites correctly. Products with a 2 year, 3 year, or 3+2 year warranty will maintain the original warranty from the purchase date.For qualifying products properly registered under the limited lifetime warranty program, a replacement card that is issued within the first two years of the warranty period will also receive the benefit of the limited lifetime warranty coverage. Their coolers are decent(and in my opinion, look pretty bad ass), but they are loud. A copy of the dated original proof of purchase must be submitted to verify warranty repair or replacement. Caused me to really trust their brand and buy more of their cards. South America- 2 year warranty, Dont damage the stickers otherwise you ruin your warranty locally (usually 1 year), if you do, you have to ship to North America for your warranty, which is atleast $40 in shipping fees. With registration of product at the  XFX support portal.‍XFX Radeon R 300-Series1) 2 Year Standard. If I go back to team red I'm going back to XFX I miss them they made some pretty solid team green cards back in the day. The duration of the new owner’s limited hardware warranty will be limited to the duration of the original owner’s limited hardware warranty. You must log in or register to reply here. Even retailers have to sell previously sold items as used, regardless of whether or not a customer actually touched it. XFX-branded hardware products purchased in the United States and Canada come with a limited hardware warranty that extends to end-user customers/consumers. I wanted to make sure, so created a support ticket yet the reply I received was inconclusive. When he replaced it the last, it was almost definitely within two years of being manufactured, so they probably didn't check the receipt for validity. All parts and systems are inspected for quality. When others abuse the warranty terms we all suffer. You must log in or register to reply here. This warranty doesnt not apply to power supplies purchased outside of the United States and CanadaXFX-branded hardware products purchased in the United States and Canada come with a limited hardware warranty that extends to end-user customers.Other persons in the distribution chain, including those purchasing hardware products for resale, are governed by a separate agreement.‍What is covered by this limited hardware warranty?‍This limited hardware warranty covers defects in materials and workmanship in your — our end-user customer's — XFX-branded Power Supplies purchased in the United States and Canada.‍What is not covered by this limited hardware warranty?‍This limited hardware warranty does not cover:Software or drivers provided by XFX or third parties.Problems that result from: (1) external causes such as accident, abuse, or problems with electrical power, (2) usage that is not in accordance with product instructions, (3) failure to follow the product instructions or failure to perform preventive maintenance; (4) products that are not in their original condition or that are not complete with all original components, or (5) problems caused by using accessories, parts, or components not supplied by XFX. No doubt, but if you want to overclock and play those are the chances you take, simple as that. http://www.xfxforce.com/en-us/Help/Support/WarrantyInformation.aspx, http://www.xtremesystems.org/forums/showthread.php?t=187571. Just look at Dell Outlet, they have items from cancelled orders for sale all the time, because that's the only way they can sell them. We will return the repaired or replacement products to you. However, the second replacement will only carry the remainder of the original unregistered warranty.. Did you read the fine print? Product warranties in the Radeon 7000, 200, 300, 400, 500, and Vega series are not transferable. Finally switched because I got tired of the noise. Otherwise, we will ship the product to you freight collect.If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. You must log in or register to reply here. I have a R9 280X with a registered lifetime warranty. Double Dissipation (dual fan) models can receive Limited Lifetime with registration within 30 days of purchase. XFX-branded hardware products purchased in the United States and Canada come with a limited hardware warranty for products used for Commercial (Non-Household) use. If I remember, the RMA card gets a 1 year warranty. It seems XFX is refusing to honor their lifetime warranties any longer. I RMA'd it with now receipt and they were super cool about it. In circumstances where the transaction record is not available or reasonably verifiable (based on date of manufacture), the standard warranty period shall begin on the date of manufacture of the product.‍How long is the limited warranty on a replacement product after warranty service?‍The standard warranty period is not extended if we repair or replace a warranted product or any parts, it will resume its warranty from the original purchase date.