The training that was the first of its kind at the Centre was conducted over Microsoft Teams and attended by 10 staff members. We have clearly defined goals for the regional intranet: The first stage will involve the creation of a ‘core regional intranet’ that will deliver a range of simple but effective tools that will provide immediate benefits to staff. United Regional Physician Group offers convenient options for your minor medical conditions through the CarePlus Walk-in Clinic and virtual visits through MyChart. UMMC Hospital main phone number: (585) 343-6030Administration Fax: (585) 344-7434Patient information: (585) 343-6030. This is where the traditional set of intranet goals can be put to good use. The overall goals of the intranet (and the intranet project) are then outlined. Health lays the foundation for vibrant and productive communities, stronger economies, safer nations and a better world. (This was discussed in the earlier article titled Beyond “efficient dissemination of timely information”.). For example, pieces can be pulled out of the intranet concept when creating: Using the intranet concept in this way ensures consistency of the message throughout all communication channels, as well as reducing the effort required to clearly convey the scope and deliverables of the project. This field is for validation purposes and should be left unchanged. The same providers who work in the CarePlus Walk-in Clinic are the same providers who will be treating you during a Video Visit or E-Visit on MyChart from the comfort of your own home. What is needed is a single sheet of paper that captures where the intranet is at, where it is going, and what this means in the short-term in terms of actual deliverables. Get your visit started, or learn more, by visiting https://urphysiciangroup.org/services/careplus/. Much of the 20+ pages ends up getting devoted to the overall governance and ownership of the project (and the intranet), with only a little space devoted to the actual activities. Strategy documents are also often strong on theory, but light on the actual steps that will be taken to deliver an improved intranet. Eastern Health has been created with the goal of delivering improved services to the local community, through the development of a more integrated and effective health care system. Get in touch to find out how we can help you with. Overall the UrbisJHD team are to be commended for their efforts on this document, and it displays a clear commitment to clear and effective project planning, in the context of a broader intranet strategy. Sufficient work will also need to be done to create consensus and alignment amongst the intranet stakeholders, allowing the overall goals to be defined and agreed. For questions and comments, we can be reached by calling the main number at (940) 764-7000 and asking for the marketing department. James Robertson is the Managing Director of. (See the earlier article Conducting intranet needs analysis for more on this.). It also provides a lot of useful material that can be reused in other documents and communications channels (see later for more on this). Amber Gee, Children’s Miracle Network Specialist. For questions about scheduling and appointments, you may contact 940-764-5200. Overall, this creates a much more ‘sexy’ deliverable, and the high quality of the document itself helps to build trust in the intranet project (and the intranet). Get a flu shot and be a partner in protecting our community. {"cart_token":"","hash":"","cart_data":""}. Eastern Health has been created with the goal of delivering improved services to the local community, through the development of a more integrated and effective health care system. Business stakeholders and end-users are not sufficiently interested in the intranet to set aside the time to wade through (and understand) a document of this length. Or you may click here for United Regional Health Care System’s phone directory. When completed, this will have a consistent appearance and structure, making it much easier to find and use key information. It is also a valuable deliverable that can be used as the basis for communications to the whole organisation. What is needed is a clear direction for the intranet, a strategy or roadmap. Entebbe, 19 October 2020: The United Nations Resident Coordinator and Designated Official for Uganda has authorized a gradual and cautious return of 20% of United Nations staff to the offices after 7 months of telecommuting brought on by the CO. The Compliance Committee is charged with the responsibility to investigate and take appropriate corrective action with regards to all illegal or wrongful activities discovered. United Regional Health Care Foundation Phone: 940-764-8205 Children Miracle Network1-800-842-KIDSE-mail: foundation@unitedregional.org Your input into this process is critical, and as the project proceeds, we will be spending time talking with staff throughout the organisation to identify key opportunities for improving practices and information. As much as anything, this should set reasonable expectations for the future, outlining that the path will be long (and ongoing). Complaints may be received directly from consumers by calling the toll-free hotline available 24 hours a day, 7 days a week; however, staff members are available to answer calls weekdays between 8:30 a.m. and 5:00 p.m. (CST). United Regional is committed to recruiting and selecting the highest quality healthcare professionals as well as creating an environment where team members are respected and supported in a manner that allows them to perform to their fullest potential. These spell out the high-level direction that the intranet will be taking, as well as clearly stating where the priorities lie. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. https://www.steptwo.com.au/papers/kmc_intranetconcept/, Beyond “efficient dissemination of timely information”, internal project planning within the intranet team, communications message to the organisation, briefings to senior management and other senior stakeholders, Listing of 5-6 bullet points capturing the intranet ‘goals’, 20 page document containing the intranet ‘strategy’, Support and enhance the delivery of education, Provide a single, coordinated communications channel to all staff, Improve the consistency of operations across the organisation, Support the creation of a single corporate culture, Provide a platform for business tools and systems, current state of the intranet (along with the organisation need), assisting in the delivery of consistent and effective health care, streamlining administrative and corporate processes, reducing duplication and supporting the pooling of resources, supporting and promoting the regional identity of Eastern Health, recognising the efforts and achievements of Eastern Health staff. It will also enable us to rework and restructure the intranet, to make it more relevant to day-to-day activities across Eastern Health. month of working from home, the Regional Service Centre Staff Welfare team initiated yet another stepping challenge. Wellness We are committed to a healthy work force and provide numerous tools and resources to employees wanting to “Bee Healthy.” All employees are encouraged to participate in this wellness program, which includes a free annual wellness… United Nations Regional Service Centre Entebbe. Two different examples will be used to show how this can work in practice. The African Economic Conference 2017 is jointly organized by the Economic Commission for Africa, the African Development Bank and the United Nations Development Programme and will be held in Addis Ababa from 4 to 6 December 2017. If you would like to talk to a nurse about the symptoms or treatment of COVID-19, please call our Call-A-Nurse hotline at 940-764-8570. This is one the contributing factors for the lack of resourcing and support that many intranets receive. Typically, this involves writing either a bullet-point list of goals or a 20-page intranet strategy. The World Health Organization (WHO) is building a better future for people everywhere. As part of this, a new regional intranet will be created that will grow to provide a single point of access for all staff across the region. While a description of the current state has been omitted from the brochure, much of the rest of the details are similar between the two examples. Our work touches lives around the world every day – often in invisible ways. Without this, the danger is that the project will lose focus and scope, compromising the value of what is delivered on the eventual ‘go-live’ date. While the appearance of the intranet concept written in this format is not exactly ‘sexy’, it is both effective and easy to read. All United Regional employees have a duty to report such suspected activities. The same providers who work in the CarePlus Walk-in Clinic are the same providers who will be treating you during a Video Visit or E-Visit on MyChart from the comfort of your own home. An “intranet concept” is a single piece of paper (A4 or US letter, depending on where you are located) that conveys a clear picture of the direction of the intranet. Looking at the experiences gained across many organisations, a number of significant issues and limitations become apparent with the use of goals in this form. While these types of goals are obviously very poor, even good goals have limits. The Regional Service Centre Entebbe (RSCE) concluded the 6-week virtual HR Partners Training on Wednesday, 3rd June 2020. Our mission On the ground in about 170 countries and territories, UNDP works to eradicate poverty while protecting the planet. While Eastern Health has been recognised as an innovative provider of health care services, our information resources provided for staff have been less than adequate. Joint Commission Typically, the overall strategy for an intranet is captured in one of two ways: There are good goals and bad (useless) goals for an intranet. Together, the objective is to outline the clear need for the intranet project, and to create a sense of urgency. United Regional Health Care System Text Size A A A I want to Apply for a Job Ask a Question Give to United Regional Find a Physician Find Parking Get Directions Pay a Bill Pre-Register or Pre-Admit Register for Pre-Natal Classes These include: All of this is not to say that defining intranet goals is a wasted effort, just that they cannot stand alone and be expected to be useful. It may also be necessary to do some detailed project planning to ensure that the overall scope of the project, along with the specific deliverables, are achievable within the desired timeframe. The problem is that time after time, these sorts of goals do not have any clear impact on the management or direction of the intranet. As a result, many intranet strategies have been written that never see the light of the day, or are little used (even by the intranet team that created them). (For an overall methodology for developing or redeveloping an intranet, see the We use cookies to ensure that we give you the best experience on our website. Figure 2. Creating a regional intranet. Since the Regional Service Centre Entebbe (RSCE) personnel has been working remotely due to the nationally declared lockdown to fight the COVID-19 disease, many staff members are exposed to possible sedentarism. They commonly also fail to clearly articulate the benefits that will be delivered to the business. This further reduces the impact and limits the use of the document beyond gaining executive sign-off. The intranet needs a clear direction, strategy or roadmap. This will involve supporting strategic initiatives such as the “Improving Care” programme, and other improvements planned throughout the region. (Thanks to UrbisJHD for providing this real-life example.). Driven by deep domain knowledge and productive field research, we enable intranet, digital workplace and digital employee experience (DEX) teams to proceed with clarity and confidence. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and A good strategy for the intranet should provide a solid basis for quickly pulling together any one (or all) of these documents.