Forgot account? Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Or, stop by the club and our front desk staff can do it for you. After cancelling, keep track of your bank account to make sure the charges stop. If neither of these situations applies to you, you will be required to pay the cancellation fee, though you can plead your case if other situations inhibit your ability to go to the gym. You can only downgrade your membership in person; you cannot downgrade your membership over the phone or by email. Copyright © 1997 - 2020 Planet Fitness Franchising, LLC. If I committed to a year and that time has passed, then why am I still being charged? How to Cancel a Planet Fitness Membership, http://www.planetfitness.com/member-services-support, https://lifehacker.com/how-to-cancel-your-gym-membership-1832629564, https://www.planetfitness.ca/about-planet-fitness/customer-service, https://www.usps.com/ship/insurance-extra-services.htm, http://pe.usps.gov/text/DMM300/503.htm#3_2_2, consider supporting our work with a contribution to wikiHow. They require a document with your signature, but it does not have to be notarized. For more information on how to downgrade Planet Fitness memberships, see below. By using this service, some information may be shared with YouTube. Answered, 10GYM Cancellation Policy: How to Cancel a 10GYM Membership, Orangetheory Membership Cancellation Policy Explained, Can I Use Someone Else’s Gym Membership? This fee is due once a year and for a lot of people, that time of the year happened July 1, 2020. Not Now. I have questions about my membership and COVID-19. How do I cancel a 1-year contract that I signed if it has been longer than that? You can opt out of their services as you are no longer bound to them. See more of Planet Fitness on Facebook. Important: The billing process for dues and for personal training session plans is initiated 2-3 days prior to the actual billing date. By using our site, you agree to our. See more of Planet Fitness on Facebook. Answered, Can I Transfer My Planet Fitness Membership to Another Person? Some locations will charge a fee of $29 to $39. Your new membership level will be instated immediately; your new monthly rate will be instated on the first day of your next billing cycle. If you have already contacted your home club and still need help, please contact the Member Services Team. To fulfill Planet Fitness’ cancellation requirements, write a 1-page document asking the gym to end your membership. While we hate to see you cancel your membership, if your club is open, you can send a letter (preferably via registered mail with delivery notification) to your home club requesting to cancel, or you can stop by your home club and cancel in person. If your club is still closed or you have other questions, please contact our member services department. Your request will be reviewed and, depending on the membership agreement you signed, you may be charged a fee. We’re all for people expressing themselves, but do ask that clothing that may be perceived as intimidating, revealing, or offensive not be worn in the club. Cancellation fees can be as much as 5 or 6 months of regular payments. Answered, 13 Gyms With Family Memberships: Costs, Restrictions Detailed, Month-to-Month Gym Memberships: 29 Options Detailed (Fees, etc). Jump to. Alternatively, you can end your membership by mailing the document to your gym as a certified letter. You will not be charged any fees until your club reopens. Thanks to all authors for creating a page that has been read 1,685,359 times. Credit cards seem like simple financial instruments, but they arrive with pages of fine print that use terms more suited to a law office than a kitchen table. PE@PF sessions are done in small groups, free to our members, and available on a first-come, first-served basis. or. So they know the letter is real, include your driver’s license number and the last 4 digits of your SSN. The method in which members are able to pay for their monthly membership varies by location, but many Planet Fitness clubs accept payment through checking accounts only. You can join PF starting at the age of 13 with a parent/legal guardian’s permission; they must be present with you during the sign-up process. If I only signed up nine days ago, would I still be charged for canceling my account? If you want to cancel in person, visit your gym and give the paper to a membership representative. Think of a fitness contract like a leasing contract. How old do I have to be to get a membership? For example, if you signed a contract with a 12-month commitment and you are still within the year, you’ll be charged a $58 cancellation fee. Email or Phone: Password: Forgot account? Check with your local club for their hours. However, it is possible to do it so long as you have some patience and are willing to jump through a few contractual hoops. Having to give 30 days notice and fees for early cancellation are common with gyms. Here are some key terms you need to know. In order to keep our membership cost conveniently low, we do not offer childcare services. Post was not sent - check your email addresses! Include your back-up documentation to request your cancellation fee be waived. Our content does not substitute a professional consultation. References. Solved, Does Planet Fitness Have Wi-Fi? I received a bill indicating insufficient funds, but never saw a reciprocating charge on my bank account. How do I upgrade (or downgrade) my membership? Is It Free? To create this article, 11 people, some anonymous, worked to edit and improve it over time. Last Updated: April 8, 2020 A few things to be aware of before you transfer: You have to have been a member at one location for at least ninety days, you must have a monthly (not annual) membership, and you can’t owe any outstanding dues or fees at your current club. We do try to keep our clubs open as long as possible to accommodate all schedules. If you can provide proof, they may waive up to 3 months. But unlike credit cards – which provide you with a source of credit, and debit cards – which are linked to your bank account, these cards allow you to spend the amount of money that has been paid to you for your recent Tax Free shopping refund You can use the Planet Prepaid Card at millions of locations worldwide – wherever you see the Visa® Acceptance Mark. Benefits of the PF Black Card membership include the use of any Planet Fitness location, guest privileges, and access to massage and tanning services. When should I cancel my 1-year contract if I am on my last month? According to Planet Fitness' FAQ page on its website, in order to have access to the gym facilities, there is an annual charge of $39 that "goes towards club maintenance and upkeep." Unless you have to cancel due to military or medical reasons, the buyout fee will be charged. If you find that you aren’t using these extra services, you can request to downgrade your membership by speaking with a staff member at your local Planet Fitness, corporate customer service representatives said. Physical may be better for this situation because it looks more official. Planet Fitness doesn’t sell personal training, so unlike other gyms, it doesn’t have a good way to make extra money from highly engaged customers. Since you are no longer under the year long obligation, you are free to cancel your membership at any time without an additional "buyout" fee. Include your email address to get a message when this question is answered. Also, check to see when your contract is up. We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. You can cancel immediately, but you will likely face an early termination fee. We encourage you to also seek the one-on-one help of a certified professional. If you want to change the card on file because you want your dues to come out of a different account, you’ll need to do it several days before the billing day. It might be easier to wait a month or two until your contract is up to cancel if you only have a couple of months left on your contract. Do you offer childcare? We offer PE@PF – a series of focused fitness training sessions led by certified fitness instructors that’s designed to help members get familiar with the equipment and to build an individual workout plan to follow at their own pace. Yes, you will. Our goal is to deliver legendary customer service to our members at all times. After the year is completed, you are still a member and unless you make a positive action to put an end to the contract, the payments will continue to be requested. If the contract has not been fulfilled, fees will only be waived if a copy of the Death Certificate is presented. This article has been viewed 1,685,359 times. Why do you need my checking account for a membership? A staff member at your club can help you determine when your annual fee date is. To send a certified letter, buy the postage for certified mail at the post office or online. Sections of this page. If the contract has been fulfilled, and the deceased was on a month-to-month membership, then you shouldn't have to worry about cancellation fees. Ask your employer to write a relocation letter, and make sure to map out the distance before specifying where you will be moving. I lost my membership card. All tip submissions are carefully reviewed before being published. For tips on how to get your gym fees waived, read on! Do you offer classes or personal training? We also do not allow clothing that may present safety hazards or damage equipment. Facebook. I don't go to the gym often, but when I did go in I paid the bill and was told all was well.