If you get sent am unexpected message, it’s important you're sure it's legitimate. Many spam messages are an attempt to obtain your personal information or spread malware that can infect your phone. (Some spam texts are illegal to send—so the feds want to hear about ones you get. So, if you want to stop receiving spam texts you can report this to the Information Commissioner's Office (ICO). Or they could sell your information to other scammers. Make a complaint . Travis has experience writing technology-related articles, providing software customer service, and in graphic design. The threshold at which the ICO is allowed to act has been lowered and they have the power to fine companies up to £500,000 that break the rules on unsolicited texts and phone calls. Here’s what you can do. that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. My phone bill is too high, how do I challenge it? A message is spam if it comes from a telemarketer you did not contact, you get messages commonly, it has a link that you do not trust/is a known virus, or appears to be phishing or scamming. Last Updated: September 28, 2019 I get annoying messages from companies every week, but they don't have links. Which? Spam Text Messages and Phishing. There are a couple of different strategies when it comes to how to stop text spam. Our regulation pages help you arm yourself with knowledge of your consumer rights so you know what you’re entitled to when things go wrong. ). You can report spam texts directly to your mobile phone provider. Don't tap any links in a spam message. Your feedback is vital in helping us improve this site. Haber warns, “When receiving a spam text, or any text that's questionable, a user should never reply to the text itself. This material may not be published, broadcast, rewritten, or redistributed. You can report spam texts directly to your mobile phone provider. wikiHow is where trusted research and expert knowledge come together. will continue to work with all the relevant bodies to ensure that efforts to tackle the problem are stepped up. Never reply to spam messages or tap on any of the links in the message and always report spam text messages immediately. Yes, those messages are spam. You can select more than one message, if necessary. Don’t click on attachments or links. From shopping and delivery problems to reclaiming PPI and flight delay compensation. You should never reveal your personal information to anyone. If they get that information, they could gain access to your email, bank, or other accounts. If the company continues to send you unwanted texts you can report it to the ICO. These links may install malware on your smartphone or direct you to a phishing site. Spam text messages are often trying to obtain your personal information. Read more about how to spot a scam message in our free guide. If you keep receiving unwanted calls or texts, you can file a complaint with the FCC at. Scammers are increasingly taking advantage of smartphones and are getting very clever with how they try to take your hard-earned money. In 2015 a whopping 90% of Which? Our guides provide information and advice on your consumer rights to help you navigate those everyday frustrations. Every complaint helps in the fight against nuisance calls and texts.