* Mobile Information Transfer Service is now available, Operation Hour: This issue is more widespread amongst users who have recently taken the leap from iPhone to Android or some other OS. This is the simplest way to turn off iMessage so you want to try it first. Follow the steps below to perform a factory reset. Performing Factory Reset will erase all data from your devices. COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. In most cases, you need not enter recovery mode to start receiving messaging on your iPhone. If you're unable to send any SMS (text) messages to any contacts, but your phone is otherwise perfectly functional, it suggests that your network operator's message center number stored in your device's settings is either missing or wrong. Try to clear it and see what happens. Make sure to tell them what you’ve done so far so they can skip the same troubleshooting steps. Even you try restoring factory reset, forcing app to stop and rebooting the phone, nothing is working. It is an one-click program specially designed for data migration between phones. © 1995-2020 Samsung Electronics H.K. Your iPhone will not receive texts if you are not connected to a network. Restart Your iPhone. If your iPhone is not receiving text messages, the first thing to do is to restart your device. Once again, check if the telecom operator provides support for iMessage or SMS/MMS. Not receiving some text messages on Android. This service enables you to get SMS messages over Wi-Fi. Get Samsung product support services through live chat: Cannot receive them. This will immediately rule out the possibility that the problem is with your phone. Tap FaceTime and turn off FaceTime.If you don’t have your iPhone with you anymore, then here’s what you need to to: 1. If you have other Apple devices, iMessages to your Apple ID will still be received by devices that have iMessage enabled. I can't find anything in the forum that addresses the issue with this specific model. BUT…I still couldn’t send/receive text messages with non-iPhone users. When iDevice users experience problems with the iOS software or unlocking, it is not uncommon for their lives to unravel. Back up data on the internal memory. ABN 63 002 915 648. Solution: After you deregister, your service number is removed from iMessage services. He was always able to exchange messages with any type of smart phone. Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store! Doing this will bring all network services to factory defaults. However, after doing all this and you still can’t receive text from iPhone on your S20, then move on to the next solution. Once complete a confirmation window will appear. Disable iMessage on iPhone to Fix text message problems. I'm unable to send text messages to a specific contact, but can send messages to other contacts If there is only one contact to which you're unable to send any text messages the problem very likely lies with the network and not with your device. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. Part 1. Check this with the operator. From the Home screen, swipe up on an empty spot to open the Apps tray. Been to shop, they are baffled been and had a sim change, still nothing. If your iPhone is not receiving text messages, the first thing to do is to restart your device. After using Samsung Smart Switch to transfer data from an Apple™ device to a Samsung device, previous conversations that took place over iMessage™ can no longer be replied to and new iMessages from contacts will not br received by the Samsung device. Just got my phone yesterday. After a few hours, you will be unregistered and receive texts from iPhone users as standard SMSs. You might not be able to receive text or MMS messages that someone sends you from an Apple device because they're still being sent as iMessage. If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can. Sanbert Guest. If you have never had an iPhone or are having issues sending/receiving normal SMS messages please see our page on Why can't I send text/SMS messages? iPhone not receiving texts or group texts? The Samsung Galaxy S20 release date was March 6th, 2020.