Simon Atkins. He told me not to run it again for at least 10 minutes to prevent it from overheating. Thank you (both) for the write up. That poster had her unit replaced by Nespresso. The key was to then hold the lever and the button on top for a minimum of 8 seconds. The customer service rep went through the process step by step and it worked. Press the lever down once to enter descaling mode. Want to buy me a coffee? Red and Yellow (not green) light coming on when turning the machine on. I was having the same problem with red and yellow light. Looks like you're using new Reddit on an old browser. Is the half tank parts just to get thru that process quicker and over to the next step which actually resets it? Fill the tank with descaler and 900ml of water. By using our Services or clicking I agree, you agree to our use of cookies. I too thought this was strange because the manual doesn’t mention anything about yellow - it does however say light should be red and green if unit needs descaling. Tha k you! Any suggestions? https://www.nespresso.com/us/en/machine-assistance#!/VertuoPlus/instructions/Descaling/video, Thanks for adding this link to the thread. Actually, one post indicated that someone got a new machine when they called customer service. I saw this advice and tried to go through the steps as described but wasn’t able to as now my machine won’t descale. Excellent. Make sure you have a large receptacle under the spout. Treat the yellow and red light as if it was a yellow and green light; it’s a descaling issue. I know, I was also in denial after two failed attempts. The light will slow blink orange. I just had the same problem after 2 tries at descaling following the instructions on the Nespresso website. The orange light will slow blink to tell you the process is done. Well, I just got off with customer service which was a good experience. This is the THIRD time this has happened to my machine. Ugh - that stinks. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. That the machine will no longer descale is odd. Called up and they are sending me a complimentary descaling kit to try... so I guess I will do that :), New comments cannot be posted and votes cannot be cast. After completing this process, the ring went green for me again and the machine appears to be functioning normally. Sorry but this is about the extent of my knowledge on the subject. Furiously click the claps below several times. Still in warranty! This also happened to me. I couldn't reply on these archived threads and wanted to share the customer service solution that worked for me: https://www.reddit.com/r/nespresso/comments/6kzvu4/red_and_yellow_indicator_light_on_vertuoline_plus/, https://www.reddit.com/r/nespresso/comments/7x25pp/breville_vertuo_red_and_yellow_light/. Thank you for this, after searching and searching, this is what solved the issue! After descaling twice with Nesoesso kits, the Red/Green LEDs remain lit. Hope this helps anyone else with this issue. Looks like you're using new Reddit on an old browser. I thought I would do the same. Mine is headed back to Nespresso. The descaling will begin and should last 20 minutes or less. Vertuo / Vertuo Next - Why is the ring light on my machine half red and half yellow? You’re welcome. Descaled once, cleaned twice to no avail. Press question mark to learn the rest of the keyboard shortcuts. I've been ignoring the Half GREEN and Half RED steady light (It's actually Half RED and Half yellow as you describe) for several months. I googled it and came across some older reddit posts which didn't provide any useful information. Cookies help us deliver our Services. Worked like a charm first time, thank you. That poster had her unit replaced by Nespresso. Press question mark to learn the rest of the keyboard shortcuts, CitiZ&Milk, Vertuo+’luxe, Mini, ‘cinno + & 3. All our Vertuo coffee machines are equipped with a descaling alert. Push the lever down once. So I went ahead with descaling my machine anyway, using the Nespressso sold descaling liquid. Just trust me and follow these steps: If you’re as attentive as I am, you’ll have been topping up the water tank during the descaling process every time it runs dry like an idiot. I attempted to descale the machine using the Nespresso solution twice before calling support. Press the lever and the button down for 3 seconds to exit. If you’ve made it here, chances are you’ve become frustrated with all the advice about the “red and green” light and the confusion from Nespresso’s own customer service representatives. LET IT CONTINUE UNTIL ALL THE WATER RUNS OUT. This will happen when a user initially plugs in the machine and presses either button once. Hold the button and the lever down simultaneously until the green blinking light comes on. After months of looking at that damn red/yellow light I was finally able to fix it! Acquire some descaling liquid or powder. Replying to my own because it completely worked. Push the button and lever (silver bit on the front) down for 3 seconds. I followed the included written instructions and the you tube video to a T, unsuccessfully. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Thank you. Thought I had to do it again this time. Nespresso thinks it is s software glitch — not user repairable— or internal damage. Let in run until it stops. They suggested a pure water rinse using the descaling mode. It doesn’t have to be Nespresso’s own-brand; You may even be able to do it with just water. The first two times I had to box it up and send it back to Nespresso which meant I didn‘t have the machine for 4 -5 weeks. I too thought this was strange because the manual doesn’t mention anything about yellow - it does however say light should be red and green if unit needs descaling. It varied slightly from your directions: Empty the water tank and fill it with 1 cup of water. Orange light blinks but machine doesn’t cycle. How to Talk to Your Child About Elon Musk, Laughter Models Discuss the Challenges and Pitfalls of their Job, Regarding Imperial Truth: British history, culture wars and the usefulness of shame, Do all these steps within 2 minutes of each other, or the machine resets itself. How to fix the dreaded red and yellow light on a Nespresso Vertuo. No descaling solution. I've had my VertuoPlus machine for just about 1 year. The red/yellow light combo persisted after my descaling attempts. I have the Nespresso Breville Vertuoplus and like a previous poster had a red and yellow light - 1/2 circle red and 1/2 circle yellow. For talk about coffees, machines, and anything else. Thank you for your post. Got the red & yellow light today. I followed the directions to a tee and the Half GREEN and Half RED steady light came back on. I tried a factory resetting and still no luck. ¯\_(ツ)_/¯. Fear not, help is at hand. Hold the button and lever down simultaneously until the orange steady light comes on. The light will turn orange. My machine is 2 years old. This one was easy for me to follow! Just happened to me again this morning and I came back to refer to the steps. One quick change for anyone trying it: after pressing the lever down once to enter descale I had to then push the top button once. Although the alert is described as half red and half green in your machine's user manual, the green light can appear to be yellow under certain conditions. The Nespresso machine light might be flashing because it is simply warming up. So obviously descaling was the issue - the light just happens to be 1/2 yellow vs green. I followed these instructions and it worked. The rep had me run a descaling process through one more time with ~1/2 the tank filled with just water. Treat the yellow and red light as if it was a yellow and green light; it’s a descaling issue. I cleaned and descaled several times and the light would not go green. Red and Yellow (not green) light coming on when turning the machine on. You are a hero for waiting on the phone and reporting the fix so the rest of us didn't have to. Add an additional 1 cup of water to the tank and press the button. Thank you for the information. Followed dinnerdunkin’s instructions to the letter and worked a treat. Press the button once to begin the rinsing mode. This is the THIRD time this has happened to my machine. After 3-4 seconds, the light started flashing green, but I was instructed to continue holding through 8 seconds. No waiting on hold and they solved the problem for me in little time. Then a rinse with less than 1/2 of the tank of water. Thank goodness I found your reply. I have the Nespresso Breville Vertuoplus and like a previous poster had a red and yellow light - 1/2 circle red and 1/2 circle yellow. Today I ran a descaling. Let it run through until its out of water and stops. Maybe there's some way to reset the machine so that it will go into descaling mode again. I earn about $1.20 from this article, in total, every month And then I cry all the way to the bank. You are a legend! Push the button once. I was just about to make a similar post. Turn the machine on and make sure there’s no capsule in the thing. I ran FOUR full tanks of water through the machine while in descaling mode and it finally reset properly. :). This thread should be stickied, thanks for the help! Going to descale first. I appreciate you taking the time to post it and work with customer service! For talk about coffees, machines, and anything else. Apparently Nespresso thinks it’s obvious you should let it run dry, which must be why they left it out of their instructions. If you don’t let it run dry, the descaling process will continue to run indefinitely and you’ll be left standing, caffeine deprived, refilling the water tank until the rest of humanity dies out and the sun swallows the Earth. After I was done - the machine reverted to an all green light like normal. It will eventually change to a steady green. Hold the lever down 3 seconds turning off the machine. New comments cannot be posted and votes cannot be cast. I'm ha ing this issue right now and going to try it. The first two times I had to box it up and send it back to Nespresso which meant I didn‘t have the machine for 4 -5 weeks.