Australians who have had their entry passes into Western Australia approved by the state are being refused at the border after travelling thousand of kilometres to get there, leaving them baffled and at times out of pocket.

Please submit your application as soon as you can. Clem runs a luxury micro-island – he hopes the latest border opening is a step towards recovery, Crown may have Barangaroo casino licence cancelled or be forced to cut ties with James Packer. You are strongly encouraged to provide further information with your new application to support your case for travel. WA Police have the power to enforce these restrictions and fines of up to $50,000 can be issued. Please be aware that the current advice is to reconsider any travel to the East Coast.

The ABC has been in contact with several people with similar stories who have been turned away at the border despite having an approved G2G application, which they say was clear in their reasons for coming to WA. This will ensure you receive confirmation of travel approval prior to your travel date. These Directions are in place to ensure people entering WA are exempt travellers and the appropriate Direction is applied to them to limit the spread of COVID-19.

Paper-based forms will also remain available for interstate travel. Appealing your original application is not currently possible during this unprecedented situation. Enter your details – including either your passport number, driver’s licence or Medicare number. The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.

When their pass was approved within half an hour, Mr Maddison said they were surprised and but overjoyed. You've got to accept the umpire's decision, turn around and make other plans.". Scheduled to launch at the end of September, the G2G Now app — the brainchild of the WA Police Force and Leederville company GenVis — uses photo-matching and geolocation technology to check where users are. You will receive an email requesting you to verify your email address. Anyone who wishes to re-enter WA must justify their case when applying for a travel exemption. Select which category you fall under: 3.1.

She said people were returning to her site distraught. Travelling through several states, and quarantining in the Northern Territory for 14 days, they eventually made their way to Katherine where they applied for a G2G pass under the "persons otherwise seeking approval to enter into WA" category. Please note: if you have been granted permission on compassionate grounds to visit a patient in hospital within your quarantine period, the Department of Health advises that you must phone the hospital ahead to arrange this visit to ensure it is managed appropriately.

If this has not been received, you should contact 13 COVID and let them know your travel is imminent.

If you do not have an email account, you cannot register or apply for a G2G PASS. Trump may struggle to do the same, WHO warns '10 per cent' of world's population may be infected with COVID-19, The post-viral condition hitting some COVID-19 survivors. Please note: as of July 2020, some G2G passes will be reassessed upon arrival into WA and may need to be reprocessed.
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You will not be charged to use the app, to apply for a permit or for a longer duration of exemption. When you arrive in WA, you will be met by authorised officers who will assess if you are travelling for your approved purpose. The travel restrictions that are in effect in WA include restrictions imposed under the Emergency Management Act 2005 (WA). Most exempt travellers will still be required to quarantine for a period of 14 days and should plan accordingly. Any child over the age of 10 may be subject to an individual Quarantine Direction from WA Police if they are entering the state.

But processing times will vary in peak periods. "To think that one or two people can make a decision like that in less than five seconds … I was appalled, but you can't argue. "Obviously the office in Perth, or wherever they get approved, is approving their G2G passes and feeling that they have a valid right to enter the state and then on the border it seems there's a new story.

Please take your time to choose the correct category. Couples and family members traveling together are also advised to add details of accompanying travellers into the free text box of each application. The G2G PASS is free. There are Directions in place that restrict the ability to travel into WA. All rights reserved. Fiona McDonald, the owner of the Timber Creek Hotel, which is one of only two accommodation providers in the town, said she had come across more than 50 people with the same story since September. Read the declaration carefully and if you are able to make the declaration, tick the checkbox. Your email will be used as part of the verification process. "They basically said that we didn't fit any of the exemptions and that we didn't need to come into the state," he said. After a 500-kilometre drive to the Kununurra border checkpoint, they showed their G2G pass and supporting documents to the police and were told they could not enter the state. You will be sent an email advising you of the outcome, followed by a separate email with your unique QR code, confirming your authorised travel. It’s not exactly as fun as Candy Crush or Doodle Jump, but a brand new app might help the WA police catch out quarantine-shirkers. You can view your account details or view the status of your application. Paper-based forms will also remain available for interstate travel. Read the declaration and tick the box if you consent to the collection and use of the information you enter.

A new app, G2G PASS, has been developed to provide an efficient way of applying for and demonstrating proof of an exemption before travelling to or around Western Australia. Hospital Direction: Refers to travellers entering WA who require medical treatment, Movement Direction: Refers to accompanied children. In most cases, international travellers will be issued with a Centre Quarantine Direction for 14 days. You should receive confirmation of travel approval prior to your travel date. The G2G PASS app does not have location tracking functionality and therefore cannot track your movements.

Premier vows WA will remain 'cautious' about reopening border despite Victoria crushing second wave, Johnson used COVID-19 to his advantage. The G2G online form is the fastest and simplest way to apply for a travel exemption. This initiative is a digital solution that is quick and efficient for people that need to travel during these restrictions. Read the information on WA’s travel restrictions to determine if you meet the criteria for an exempt traveller 2. You cannot enter WA unless you are an exempt traveller determined through an application for what is known as a G2G pass. You can download this, ready to show authorities when you enter WA.

letter from employer, medical certificate) in case you do not have access to email when you reach the checkpoint. Children under the age of 18 are not required to have a G2G PASS but you can add them to your application to assist WA Police when you arrive in WA. They may scan your G2G PASS and ask for more information before issuing a Quarantine Direction in line with, and as prescribed by, the Quarantine (Closing the Border) Directions. "Some people have medical reasons, some people have nowhere to go and they've packed up their house and have completely relocated with the knowledge of having a G2G pass and then they're 3,000km from where they started, sitting in little Timber Creek with no idea what to do.". Temporary Travel Permits - The right way to get and stay on the road. If you have not had a response, please make sure you have verified your email address and created your account. The use of this app requires the provision of personal information about you. For more information, go to and apply online, then download the G2G PASS app People needing to travel can still use the paper-based process to assist police at checkpoints by providing documentation to support their travel. In addition, technical support is available on the G2G PASS website. You need to enter a password to create your G2G account. "Just last week we had a lady who was refused three times and she even had a phone call from police after she was refused the second time to say, 'Please come back tomorrow, you will be fine' and she got refused for the third time," she said.

You must comply with Quarantine Directions. All contents © Copyright Government of Western Australia. Paul Maddison, originally from Albany in Western Australia, left the state two years ago to travel and work around Australia.

Click on the link to G2G PASS 3. Frequently asked questions about G2G PASS, exemptions and enforcement. Let's have a look at how that's going, Biden has the edge, but Trump still has a chance of victory, Islamic State attacks in Europe hide another threat, much closer to home, Berejiklian 'shocked' at Queensland Premier's State of Origin text, At a glance: Here is the actual state of the US presidential race, Despite the rest of Australia agreeing in principle to open their borders by Christmas, Tell us your location and find more local ABC News and information, Who needs to wear a face mask in Victoria and when, WA's hard borders will hurt NT's economy, CommSec warns, 'No hope' of family Christmas reunions under McGowan hard border, Opposition says. A new app, G2G PASS, has been developed to provide an efficient way of applying for and demonstrating proof of an exemption before travelling to Western Australia. In general, it will take at least 6 business days for your application to be finalised.

"And the people on the border are very much the people [with the final say], so the G2G pass is irrelevant.". G2G PASS is an online, mobile application that allows you to apply for approval to travel into WA for your approved purpose. These include GenVis Pty Ltd (and their technology service providers, including Amazon, Mailchimp and others) and other service providers.View details of the WA Police Privacy Statement. If you do not have your own vehicle to travel, you will be directed by police on alternative travel arrangements. Despite the rest of Australia agreeing in principle to open their borders by Christmas, WA's strict border controls remain in place. All efforts are made to process applications within 6 business days.
© Government of Western Australia 2017 to 2020, Building, utilities and essential services, Facilities, fleet and equipment management, Privacy and Responsible Information Sharing, technical support is available on the G2G PASS website, Paying for hotel quarantine in WA Frequently asked questions.