You are connecting to a new website; the information provided and collected on this website will be subject to the service provider’s privacy policy and terms and conditions, available through the website. Meet some of the patients whose lives are changed by your donation. What happens when I spend all of the funds on the Prepaid Card? Please contact your local collection center. Please remember that: If you receive a suspicious email or are directed to a website that also looks like Bank of America, report it to [email protected] and then delete the suspicious email. By registering the Card, our customer service representative will be able to identify you as the cardholder and may be able to reimburse you for lost funds. The balance will then be taken down to $0, and if the Card is not a reloadable card, you can dispose of it. Please check the Schedule of Bank Fees that you received with the Card. You can opt in in two ways 1) Login to your iGive Rewards® donor loyalty account and select the email/text messaging icon from the home screen, or 2) While logged into your account, select the 'My Profile' tab at the top of the home screen, and edit your communication preferences. While fees vary by location, eligible, qualified donors can get paid up to $700 each month for donating life-saving plasma. It takes thousands of plasma donations each day to make needed therapies for people suffering from immune deficiencies, hemophilia, shock, trauma, burns, and other bleeding and breathing disorders. Please refer to the Schedule of Bank Fees that you received with the Card. Can I use the Prepaid Card at an ATM to withdraw cash? The transaction amount may be held against the available balance on the Card for seven days, since funds were approved for the online purchase, even though the merchant declined the transaction due to their security policy. Check your balance, see your transaction history, turn your card on/off, and more, with the BofA Prepaid mobile app. Your sponsor may also choose to issue you a personal funds Card. It enables Customer Service representatives to quickly assist you when you need assistance. If the card automatically renews, you will receive a new Card in the mail approximately one month prior to the expiration date of the existing Card. Do I need to make an appointment to donate plasma? You are connecting to a new website; the information provided and collected on this website will be subject to the service provider’s privacy policy and terms and conditions, available through the website. Bank of America provides a “Zero Liability” Policy for the Card. It is recommended that you know the balance on the Card before performing a transaction. Respond to questions about transactions on your account statement. I've lost my reloadable card. However, you need to register the Card at www.bankofamerica.com/cslplasma before attempting an online purchase. For example, your sponsor may issue you a Card instead of a check for reimbursing you for travel expenses, paying sales commissions, an award or an incentive. Please see the Schedule of Bank Fees that you received with the Card as there may be a fee to replace the Card or reset your PIN. For any questions regarding your compensation or deposits to your prepaid debit card, please contact your local CSL Plasma Center. How will I be compensated for my plasma donation? The Card is a Visa®-branded debit card (not a credit card) provided to you by your sponsor as either a ‘business funds’ card or a ‘personal funds’ card. The U.S. Food & Drug Administration (FDA) regulations state that the maximum frequency you can donate plasma is once in a two-day period – and, no more than twice in a seven-day period. Each system is slightly different, but this will make sense once you are at the ATM. Your sponsor determines if cash access is permitted. Orders are shipped to the address on file at your preferred CSL Plasma donation location unless otherwise stated. All physical goods are shipped to arrive within 4 - 6 weeks of order placement. Still have a question that we have not answered above? Please see the Schedule of Bank Fees that you received with the Card for any fees that might apply. The PIN, or Personal Identification Number, is a unique code of four numbers assigned to the Card account number and known only to you. Your PIN is the access code to your account for all pinned point-of-sale purchases and ATM transactions. Can I add more money to the Prepaid Card and can I transfer money to another account? Fast Cash orders are electronically loaded to your reloadable prepaid card within 24 - 48 business hours. Account information is also available anytime online at www.bankofamerica.com/cslplasma. Account information is available around the clock via a website - www.bankofamerica.com/cslplasma. Just press the “Debit” button on the terminal pad and use your PIN to complete the transaction. You can select a new PIN via the Web site or by calling Cardholder Services at (866) 692-9282. Can I make a purchase for more than the amount remaining on the Prepaid Card? If the Card is a reloadable Card and you have depleted the Card to a $0 balance, your sponsor at its discretion may add additional value to the Card. To find out if there is a CSL Plasma near you or if there is a new center coming soon in your area, please click here. your account today to see how many rewards you've earned. Please see the Schedule of Bank Fees that you received with the Card. You must go inside the gas station and speak with the clerk. If the Card is ever lost or stolen, we will reimburse you for any unauthorized transactions when reported within 60 days from the date of the statement on which the unauthorized first transactions appears. CSL Plasma Prepaid Debit Card online portal is powered by the Bank of America. CSL Plasma Prepaid Debit Card. What information do I need to log in to iGive Rewards? These phony emails may even ask you to call a phone number and provide account information. The website you are connecting to is: {0}. Just press the “Credit” button on the terminal pad and you may be asked to sign a receipt to make your purchase. Orders are shipped to the address on file at your preferred CSL Plasma donation location unless otherwise stated. Because plasma donation takes more time than a blood donation, CSL Plasma donors are compensated for their time. If you forget your PIN, you can either contact a Customer Service Representative to reset your PIN or go online at www.bankofamerica.com/cslplasma. When you call or go online to activate your card, you will select a Personal Identification Number (PIN). The loyalty program iGive rewards also work like credit points, which you can redeem later, and there is a prepaid card that you can use to redeem your money. The amount that you can withdraw varies by merchant. A Customer Service Representative will provide you with a dispute form to complete and return. If the Card is ever lost or stolen, we will reimburse you for any unauthorized transactions when reported within 60 days from the date of the statement on which the unauthorized first transactions appears. Simply redeem your points and complete the checkout process. If asked which account to access, try selecting “Checking” and if that does not work select “Credit.”. Many merchants, such as grocery and convenience stores, will offer the ability to get cash back with a purchase. Receive points that can be used for gift cards or express passes. How long does it take for donation credits to post to my iGive Rewards account? To obtain the last 4 digits of your donor #, please contact your preferred CSL Plasma donation location. 2) If you do not login to your account at least once every 180 days (6 months).*. Bank of America, N.A. your compensation is loaded directly onto a. You’ll be happy to know that appointments are not necessary. When you check out, the “hold” will be removed and the final bill amount will be deducted from the Card. While fees vary by location, eligible, qualified donors can get paid up to $700 each month for donating life-saving plasma. To learn more about how we use and manage cookies, see our Privacy Policy and Cookie Policy. *Note: It is important to keep track of the Card balance so you don’t try to make purchases for more than the amount remaining on the Card. For personal fund programs that don’t automatically renew, if a balance remains on the Card after expiration, we will close the Card and issue you a check to the last address that we have on file minus the Account Closure Fee.